No setup fees or subscription required
$400m of Tickets Sold for Amazing Festivals & Events in Australia and Worldwide
Gareth Popham - Music Festival Owner, Northern Bass (10,000 Capacity)
"We decided to swap to Ticket Fairy 4 years ago after nearly 10 years with the same ticket provider, due to their vastly superior technology and innovation when it comes to the marketing of tickets.
The information you can get out of the backend on your ticket purchasers is also second to none."
Transform your ticket sales strategy with our comprehensive suite of sales optimization tools
Experience unparalleled customer service with our U.S.-based support team of festival experts
Unlock additional revenue streams and increase your festival's profitability
Streamline your festival operations with our intuitive cloud-based platform
Ticket Fairy is the leading festival ticketing platform in Australia designed to help festival organizers like you sell more tickets, optimize operations, and enhance the attendee experience for the most successful event.
Our robust event ticketing platform offers a wide range of features tailored to the unique needs of festivals, ensuring your event runs smoothly from start to finish, including a comprehensive box office solution and exceptional customer service.
Ticket Fairy is specifically designed with festival teams and their unique workflows in mind. We understand the complexities of managing large-scale events and have tailored our features to streamline your processes, from initial planning to post-event analysis.
This festival-centric approach ensures that every aspect of our ticketing platform aligns with the needs of festival organizers, promoters, and staff.
We support creating multiple ticket types (ticket classes and pricing tiers) to cater to different festival goers, making it easy for you to sell tickets online and manage fan entry efficiently.
Ticket Fairy integrates with trusted payment gateways like Stripe, Xendit and Razorpay to provide secure, efficient transactions for both organizers and attendees. Benefit from flexible payout options:
At Ticket Fairy, we go beyond just providing software. We offer comprehensive support and equipment to ensure your festival runs smoothly from start to finish:
With Ticket Fairy's comprehensive support and equipment services, you can focus on creating an unforgettable festival experience while we handle the technical aspects of ticketing and entry management. Our goal is to ensure your event runs seamlessly, from the first ticket sale to the last attendee leaving the venue.
Ticket Fairy's festival ticketing solution offers unparalleled flexibility in managing multiple ticket types, catering to the diverse needs of festival organizers and attendees alike:
Ensure smooth and secure entry for your festival attendees with Ticket Fairy's advanced entry management solutions:
With Ticket Fairy's comprehensive entry and access control solutions, you can ensure a secure, efficient, and seamless entry experience for all your festival attendees, setting the stage for an unforgettable event from the moment they arrive.
With Ticket Fairy's comprehensive ticket management system, you have the tools to create a ticketing structure that maximizes sales, enhances the attendee experience, and streamlines your festival operations. Our platform's flexibility ensures that you can cater to diverse audience preferences while optimizing your event's profitability.
Efficiently manage your VIPs, industry guests, and complimentary attendees with Ticket Fairy's comprehensive guest list and comp ticket features:
With Ticket Fairy's guest list and complimentary ticket management tools, you can ensure a VIP experience for your special guests while maintaining full control and visibility over your festival's attendance.
Streamline your festival operations with Ticket Fairy's comprehensive music festival management tools:
With Ticket Fairy's music festival management software, you can focus on creating unforgettable experiences while we handle the complex logistics behind the scenes. From artist management to equipment coordination, our platform provides the tools you need to run a successful music festival.
Take your event to new heights with Ticket Fairy's comprehensive festival ticketing platform and event management software. Our solution empowers you to:
Join hundreds of successful festivals worldwide powered by Ticket Fairy. Whether you're organizing a music festival, food festival, film festival, or any other type of event, our event management software has you covered. Sign up now to start selling tickets online and transform your event management experience!
Launch Your Festival Today
Ready to transform your festival operations? Create your free Ticket Fairy account now and start selling tickets in minutes. Our festival ticketing platform provides everything you need:
Book a training session with our festival specialists to maximize your platform usage and develop effective promotion strategies.
Create Your Festival
Book a Festival Platform Demo
See how our festival ticketing software can revolutionize your event operations:
Festival ticketing is particularly difficult as festivals are complex events with unique needs. Ticket Fairy supports the largest, most challenging events by allowing you to create multi-day event tickets, display appropriate wristbands or credentials during scanning to maximize throughput and reduce lines, and manage accreditation and guest lists at scale. Additionally, you can create multiple ticket pages and target marketing campaigns to different content, such as specific stages or music genres. We offer comprehensive festival management software tailored for music, food, and film festivals.
You can create ticket types valid for single or multiple days and set a scanning validity range for each. Upon scanning, the system issues the appropriate wristband for the entire duration of the ticket's validity.
Yes, Ticket Fairy is designed to cater to festivals of all sizes, from small community events to large-scale, multi-day music festivals. Our scalable platform adapts to your unique needs, ensuring a seamless experience for organizers and attendees alike. Utilize our music festival management software to reduce your workload and keep your festival team aligned.
Ticket Fairy offers a range of built-in marketing tools to effectively promote your festival. From customizable event pages and targeted email campaigns to social media integration and affiliate marketing, our platform provides everything you need to reach your target audience and drive ticket sales.
Absolutely. Ticket Fairy offers advanced access control features, including RFID wristband integration, QR code scanning, and real-time attendee tracking. Our platform ensures secure entry and exit, reduces wait times, and provides valuable insights into attendee behavior, allowing you to optimize your festival operations.
Ticket Fairy seamlessly integrates with leading cashless payment providers, enabling you to offer a convenient and secure payment experience for your attendees. From RFID wristbands to mobile wallet solutions, our platform supports a wide range of cashless payment options, streamlining transactions and reducing cash handling on-site.
Yes, Ticket Fairy provides a comprehensive set of tools for managing vendors and sponsors. Our platform allows you to easily coordinate vendor applications, contracts, and payments, while also offering valuable exposure for your sponsors through customizable branding opportunities and targeted marketing campaigns.
In most cases, the ticketing fees are paid by the ticket buyer, but you can optionally choose to absorb them instead. We keep the service fee per ticket reasonable for your buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price and includes the cost of credit card processing.
No, we do not. There is no cost for free events—it's a totally free event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
If you connect your own Stripe account, you receive daily payouts from Stripe directly, getting your exact ticket price/face value into your bank account. Simply add your bank details in Stripe's dashboard. You don't pay the Stripe credit card processing fee—it's covered by the ticket fees that buyers pay. If you choose to use Ticket Fairy's payment processing, we pay you 10-15 business days after your event. We also support other payment gateways like RazorPay in India and Xendit in Indonesia.
We partner with trusted payment gateway providers like Stripe, Adyen, Razorpay, and Xendit, ensuring your transactions are secure and smooth when selling tickets. The processing fee for each payment gateway is included in the overall ticket service fee and does not reduce your ticket's face value unless you choose to absorb it.
Yes, we integrate with Stripe Terminal card readers for door sales, providing full financial reporting in our dashboard to show onsite ticket sales versus online sales.
No, you must use a supported payment integration like Stripe.
Yes, we use Stripe Subscriptions to power our payment plans functionality.
No, there is only a service/booking fee added to each ticket that the ticket buyer pays, which includes the Stripe payment processing fee. There are no hidden fees or unexpected costs.
Our ticketing solution offers secure and efficient payment processing for music festivals. We support multiple payment methods and currencies, ensuring a smooth transaction process for attendees while providing festival organizers with quick access to funds.
Our payment processing system employs industry-standard security measures, including SSL encryption and PCI DSS compliance. We also use fraud detection algorithms to protect both festival organizers and attendees, ensuring safe and secure transactions when purchasing tickets.
You can upload custom backgrounds and headers to personalize your event page, collect custom information using data capture fields, and configure various features from our event management dashboard.
We offer a white label festival ticketing system that allows the entire event ticket buying experience to happen on your event website or within your mobile app, maintaining your own look and feel. Attendees can purchase tickets alongside your other event content. Book a demo with our team to discuss how.
Yes, we fully support online events. Contact our support team if you need assistance setting up a streaming server.
Yes, you can define add-ons that will be presented to your festival ticket buyers once they have selected their desired ticket type.
Our festival ticketing platform includes powerful marketing tools to boost your ticket sales. You can create multi-language and campaign-specific versions of your event page to align with your content marketing and paid ad targeting. We also offer pixel integrations to track your exact ROI on paid ad spend and page traffic, helping you optimize your marketing efforts.
Absolutely! Our platform provides detailed ticket buyer information, offering deep insights into your event attendees, including demographic data, geographic information, and music analytics if attendees connect their streaming accounts. These insights help you plan future events, target your marketing, and enhance the overall festival experience.
Our ticketing platform is built to handle high volumes of ticket sales, ensuring smooth transactions even during peak demand periods for popular festivals. We utilize robust platform infrastructure and real-time monitoring to efficiently manage large-scale ticket sales.
Yes, we provide several features to enhance the attendee experience, including seamless integration with RFID providers for wristband-based access control and cashless payments, a user-friendly ticket purchasing process, the ability for attendees to securely transfer tickets to friends, and 24/7 customer support for both organizers and ticket buyers.
Our platform offers comprehensive on-site management tools, including the free Entry Fairy mobile app for quick check-ins and box office sales, real-time ticket scan data to allocate staff resources based on peak times and locations, and integrations with RFID providers for efficient access control and cashless payments.
Yes, our ticketing solution includes a robust discount code system. You can create various types of discount codes, including percentage-off, fixed amount, and buy-one-get-one offers. This feature is perfect for creating early bird specials or running promotional campaigns to boost ticket sales.
Absolutely! Our event ticketing system is designed to handle complex ticketing structures, including multi-day passes, single-day tickets, and VIP packages for music festivals. You can easily set up and sell tickets for events of any duration or complexity.
We support multiple payment options for festival ticket sales, including credit/debit cards, digital wallets, and alternative payment methods like Afterpay and Clearpay. This ensures a seamless and convenient payment experience for your attendees.
Our payment processing system employs industry-standard security measures, including SSL encryption and PCI DSS compliance. We also use fraud detection algorithms to protect both festival organizers and attendees, ensuring safe and secure transactions when purchasing tickets.
Our box office management system provides a comprehensive solution for festival organizers, including features like ticket scanning, inventory management, and real-time sales reporting. This helps you efficiently manage ticket sales, inventory, and staff resources during your festival.
Yes, our box office management system integrates with Stripe Terminal card readers, allowing you to sell tickets at the door during your festival. This feature provides a convenient and secure payment experience for attendees.
We provide or support various equipment options for festivals:
Our Entry Fairy app provides comprehensive festival entry management:
We provide comprehensive training for festival teams:
Our platform provides granular control over team access:
We offer multiple integration options:
Yes, our ticketing solution provides APIs that allow you to integrate with other systems and services, including CRM systems, marketing platforms, and on-site operations tools. Our APIs are designed to be flexible and easy to use, ensuring seamless integration with your existing technology stack.
Our ticketing platform includes powerful marketing tools to boost your ticket sales. You can create multi-language and campaign-specific versions of your event page to align with your content marketing and paid ad targeting. We also offer pixel integrations to track your exact ROI on paid ad spend and page traffic, helping you optimize your marketing efforts.
Yes, our ticketing platform allows you to create custom marketing campaigns for your festival. You can target specific audiences, set up email campaigns, and track the effectiveness of your marketing efforts using our built-in analytics tools.
Our ticketing platform offers advanced access control features, including RFID wristband integration, QR code scanning, and real-time attendee tracking. This ensures secure entry and exit, reduces wait times, and provides valuable insights into attendee behavior, allowing you to optimize your festival operations.
Yes, our ticketing platform supports RFID technology for festival access control. We offer integrations with various RFID providers, allowing you to seamlessly incorporate RFID wristbands into your festival operations.
Our ticketing platform is designed to efficiently handle multi-day festival management. You can create ticket types valid for single or multiple days and set valid scanning ranges for each. Upon scanning, the system issues the appropriate wristband for the entire duration of the ticket's validity.
Yes, our ticketing platform allows you to sell multi-day passes for your festival. This feature is ideal for music festivals, enabling attendees to purchase passes for multiple days of the event.
Our cloud-based platform is specifically designed for ease of use, featuring:
We fully support digital wallet integration including Apple Wallet. Tickets are can be added to attendees' digital wallets after purchase, making entry seamless and contactless.