Event Ticketing Software — Sell Tickets Online in Australia

We take a much more complete approach to our solution, a revenue generation and marketing platform built specifically for event promoters, by event creators and promoters. Our founders and many of our team come from the event industry, so our approach to building event platforms is different to most. You don't just get the best event ticketing platform, you also get an all in one platform with event marketing tools, a secure ticket resale platform, an event CRM, event management and attendee management tools, and much more. We work differently to other event ticketing companies. The key features of our event ticket software are designed to drive more ticket sales, reduce manual work and grow your events business across the USA, UK, Canada, Australia, New Zealand, Mexico, India, and Indonesia. Use one platform instead of five separate ones that all charge you individually - it makes much more sense!

You can manage your guest list in three different ways:

• Send tickets directly to someone's email address
• Upload a CSV file and issue thousands of guest tickets in bulk
• Use our guest ticket delegations feature to give 3rd parties outside your company access to issue their own guest tickets, up to the limit that you choose. Now you don't have to handle multiple lists coming in on the day of your event, when you're just trying to get doors open!

All guest list entries are issued with scannable PDF tickets, which scan in the same way as paid tickets.

We support events and venues worldwide with dedicated services in the USA, UK, Australia, Canada, New Zealand, Mexico, India, Indonesia, Singapore, mainland Europe and more. Our platform processes payments in local currencies including USD for the USA, GBP for the UK, AUD for Australia, CAD for Canada, NZD for New Zealand, MXN for Mexico, INR for India, and IDR for Indonesia.

No, it doesn't! There are no setup fees, and no monthly fees required - we'll even help you to create your first event. Get started today!

Yes, our free event ticketing platform is fully self-service, so you can create a beautiful event website in minutes and use our powerful tools to increase your revenues. Whether you're organizing events in New York, London, Sydney, Toronto, Auckland, Mexico City, Mumbai, or Bali, you never need to email customer service to update your event details, and can add tickets as you need in real time using our simple mobile friendly event management dashboard.

Even with your experience and knowledge, you've typically had to use multiple platforms to run your events, had to do thi\ngs manually, run out of time to do those manual things and not had deep enough insig\hts into your ticket buyers or buying patterns. We draw on the experience and learni\ngs of thousands of successful event promoters from the USA, UK, Canada, Australia, New Zealand, Mexico, India, Indonesia and Europe, and give you the ev\ent technology that you need to unlock all the revenue that you've been leaving on \the table for years.

Transitioning is a breeze. Our team provides comprehensive support to ensure a smooth switch, making it easy for you to continue to sell tickets online without a hitch. We've helped thousands of organizers migrate from other platforms in the UK, Australia, USA, Canada, Mexico, New Zealand, Indonesia, and India.

Our dedicated support team is on standby round the clock to assist you in optimizing the event ticketing software for your event's success.

In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the credit card processing fee.

No, we do not. There is no cost for free events - it's a totally free online event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.

No, there is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.

We integrate with numerous platforms and services including:

• CRM platforms like Hive and Audience Republic
• Marketing tools including Mailchimp
• Analytics platforms such as Google Analytics 4 and Meta Pixel
• Payment processing through Stripe, with support for Affirm and Afterpay/Clearpay
• RFID providers like Billfold, WRSTBND, Intellitix, Mycashless and Weezevent
• Zapier for connecting with 3000+ other apps

Our REST API allows you to:

• Create and manage events programmatically
• Access real-time sales and attendance data
• Integrate with your own mobile apps or websites
• Sync with your existing business systems
• Build custom workflows and automations

Our API documentation is comprehensive and we provide technical support for implementation.

We pride ourselves on providing industry-leading support:

• 24/7 Global Coverage: Round-the-clock support across all time zones
• Multi-Channel Support: Available via email, live chat, and social media
• Rapid Response Times: Average response time under 60 minutes for urgent issues
• U.S.-Based Support Team: Native English-speaking support staff
• Event Industry Experts: Support team with real event management experience
• Proactive Issue Resolution: We identify and solve problems before they impact your event

We provide scalable support based on your event's specific needs:

• Dedicated Account Managers: Personalized support for medium to large events
• Customized Support Plans: Support packages tailored to your event size and complexity
• Priority Support: Expedited response times for time-sensitive issues
• On-Site Support: Available for large-scale events when needed
• Technical Expertise: Specialized support for complex integrations and customizations

We offer comprehensive resources to ensure your success:

• Knowledge Base: Extensive documentation and how-to guides
• Video Tutorials: Step-by-step visual guides for platform features
• Training Sessions: Personalized training for you and your team
• Best Practice Guides: Industry insights and event management tips
• Regular Webinars: Live sessions covering platform updates and features
• Community Forum: Connect with other event organizers and share experiences

We take a comprehensive approach to event success:

• Pre-Event Support: Assistance with setup, configuration, and marketing
• During-Event Support: Real-time monitoring and instant issue resolution
• Post-Event Analysis: Detailed reporting and improvement recommendations
• Attendee Support: Direct assistance for ticket buyers, reducing your workload
• Crisis Management: Emergency support and contingency planning
• Continuous Improvement: Regular feedback collection and service enhancement

Our branding support ensures your event maintains its unique identity:

• Design Consultation: Expert advice on branding and customization options
• Technical Assistance: Help with custom integrations and API implementation
• Brand Guidelines: Support for maintaining consistent branding across all touchpoints
• Custom Solutions: Development support for unique branding requirements
• Quality Assurance: Regular checks to ensure brand consistency

Unlike platforms with limited branding control, we ensure your brand remains front and center throughout the entire ticket buying experience.

Your team uses Entry Fairy, our free ticket scanning app, to scan ticket QR codes from attendee phones or printed PDFs at the gate. Each QR code is validated in real time against your event, and check in data flows back to your dashboard so you can monitor entry as it happens. The app supports both iOS and Android, and any 3rd-party RFID system can also scan our QR codes via our API feed.

Yes. You can add custom registration forms either at the order level or per ticket sold, so you collect the attendee details that matter for your event — dietary requirements, T-shirt sizes, accessibility needs, anything you need to know. The captured attendee information is exported alongside each order in your dashboard.

Buyers select tickets, optionally apply any promo codes or discount codes you've configured, and complete payment. Immediately afterwards they receive a confirmation email with PDF tickets attached, each containing a scannable QR code. If a buyer ever loses the email, you can resend the confirmation email from your dashboard.

Ticket Fairy is a complete ticketing solution. The core ticketing features cover ticket management, multiple ticket types and tiers, reserved seating layouts with clickable seat charts, add-ons and promotions. Complementary event tools handle marketing, payouts, scanning and analytics from the same dashboard, so you don't need to stitch together separate products.

Yes — for box office and door sales we integrate with Stripe Terminal card readers, with onsite ticket sales reported alongside online sales in the dashboard. Credit card fees are bundled into our overall ticket service fee, so there's no separate processing charge to reconcile, regardless of which payment provider operates in your region.

All payment processing runs through trusted, PCI-compliant payment gateways such as Stripe, Adyen, Razorpay and Xendit — raw card details never sit on our servers. Your customer data lives in your dashboard and is never used to promote competing events, which is a key part of our approach to data security.

Our user friendly dashboard walks you through event creation step by step. You can build an event page, configure multiple ticket types and set up a registration system with custom fields — all without writing a line of code. Online ticketing goes live the moment you hit publish, and you can update details or add tickets in real time afterwards.

Door access control runs through our Entry Fairy scanning app or third-party RFID integrations via our API. Inside the dashboard, our analytics tools surface live sales data, traffic sources and per-promoter attribution, so you can see exactly what's driving each ticket purchase as it happens.

Every ticket order appears in your dashboard with the full attendee data captured at checkout, payment status and ticket purchase history per buyer. You can search, filter and export the entire list to a spreadsheet with one click — and your customer data stays in your account, never shared with other organisers.

Ticket Fairy provides comprehensive event ticketing software tailored for Australia. From Sydney concerts to Melbourne festivals and Brisbane events, our platform offers local payment processing in AUD, customer support during Australia business hours, and integration with local marketing channels.

Our event ticketing system supports all payment methods popular in Australia including Australian credit/debit cards, PayPal, Afterpay, and direct bank transfers. All transactions are processed in AUD with competitive 5-10% transparent fees.

Our festival ticketing software powers major music festivals, food festivals, and cultural events throughout Australia. We support multi-day passes, camping, glamping options, and integrate with RFID providers operating in Australia for seamless entry management.