Event Ticketing Software - Sell Tickets Online in Australia
Sell 10–25% More Tickets - Your Fans Do the Promoting
A built-in referral engine rewards your fans for bringing friends. Everything else comes with it: Fai, your AI co-pilot, daily payouts, event funding, marketing, CRM, secure resale and check-in.
Ticketing, marketing, money and event-day operations, all working together out of the box. No plugins to buy, and no spreadsheets holding it all together.
Every ticket buyer automatically gets a unique referral link the moment they buy. When friends use it to buy tickets to the same event, the original buyer earns a discount or refund on their own ticket.
Customer data
-Limited / opt-in only
100% yours, forever
You own the relationship with your fans. Export every attendee's name, email, phone number and purchase history, and use it for your next event, your newsletter, or anything else. No paywall, no opt-in funnel that filters most of your audience out.
Payouts
-Weekly or post-event
Paid daily
Money from ticket sales lands in your bank account the next business day, not weeks after the event. That cash flow lets you pay artists, settle venue deposits and run pre-launch ads while sales are still live, instead of waiting for one lump sum after the show.
Event funding
-Third-party only
$10K – $3M+ advances
Need cash up front to lock in a headliner or venue? Take an advance against your future ticket sales, from $10K to several million. The money arrives before tickets go on sale and is repaid automatically as they sell. No external finance company in the loop.
Resale & waitlist
Third-party or unavailable
Secure resale + auto waitlist
When fans want to resell tickets, they list them directly on Ticket Fairy at the original price: no markups, no scalping. Your event stays scam-free. And when you're sold out, cancelled tickets go straight to the waiting list, so they find a buyer instead of going to waste.
Branded pages
-Enterprise tier
Every account, free
Your event page carries your colours, logos, and copy, not a generic platform-branded checkout. No upsell to a higher tier just to remove someone else's branding from your event.
Sell on your own website
-Basic widgets that break when cookies are blocked
Full embedded checkout, works in Instagram too
Event Embeds put the complete Ticket Fairy checkout on your own website with a copy-paste snippet — promo codes, add-ons, payment plans, Apple Pay and Google Pay included. A cookieless session keeps it working where other embeds silently break: Safari, cookie-blocking browsers, and the Instagram and Facebook in-app browsers. After purchase, buyers see the refer-a-friend rewards screen, so viral sales work from your site too. Free on every plan.
Support
-Email-only ticket
24/7 + dedicated account manager
Real humans on email and phone, with a dedicated account manager once you're ramping up. Especially valuable on event day when something needs fixing in the next ten minutes.
Pricing
-Multiple line-item fees
One all-in fee
One transparent fee per ticket, paid by the buyer at checkout. It covers both platform and payment processing, with no setup fees and no monthly fees. Free events are always free. The fee gets smaller at higher ticket prices, and you keep 100% of the face value.
You keep your full ticket price. Buyers pay one small service fee on top (payment processing + platform). Try the calculator below for the exact numbers.
$0
Monthly fee
0%
From your ticket price
Daily
Stripe payouts
No
Contracts
Try the calculator
See what you receive on every sale
Pick your country and a ticket price. We’ll show what the buyer pays and what lands in your account.
Buyer pays
—
You receive
—
Service fee (buyer pays this)
—
Service fee covers the platform, payment processing, referral marketing and 24/7 support. Fees are tiered by ticket price, and the full breakdown is below.
Every buyer gets a tracked referral link and earns cashback when friends buy, and you see exactly who drove each sale: no paid ads, no guesswork.
Built-in referral marketing
Boost ticket sales 10–25% - fans get cheaper or FREE tickets for bringing friends
Every buyer gets a personal referral link. The more sales it drives, the bigger the refund on their own ticket, up to a free one. You get more sales, without paying for ads.
Tracked link issuedEvery buyer auto-receives a personal referral link
Friends buy through itTheir network purchases tickets to your event
You sell moreBuyer's ticket gets cheaper (or FREE) - your sales lift 10–25%
The more friends that buy using their link, the more they get refunded, up to a free ticket.
Plus, a live Top Influencers leaderboard on each event page turns referrals into a competition.
+10–25%
Sales boost
20:1
ROI
30%
Share rate
Real result: $104K in referral ticket sales from just $4,800 in buyer rewards. 30% of buyers actively promoted the event.
So where does the cashback come from?
The new sales each referral drives
+
A matching cut of Ticket Fairy’s own fee
→
The buyer’s cashback
You only pay when a referral turns into a sale: no ad budget up front, no payout without a sale. And Ticket Fairy chips in: when a buyer earns 30% back, we refund 30% of our own fee too.
Meet Fai, your AI co-pilot
The only ticketing platform with an AI team built in
Fai works inside your dashboard around the clock. Ask her in plain language, or just talk, and she gets it done, pausing for your approval before anything important.
Snap a photo of your flyer and Fai drafts the whole event: ticket types, pricing and page copy, ready for you to approve.
Ask how a show is selling and she answers with live charts and polished, shareable reports, drawn right in the conversation.
Tell her to refund an order, update tickets or message everyone who hasn't checked in. She acts only with your approval.
She can even run a branded AI concierge on your website and Instagram, answering fan questions 24/7.
Fai respects your team's permissions and keeps a full record of everything she does.
Jorge PerdomoCreator, The Fluffy Cloud
Independent dance music event series - US & Mexico LinkedInInstagram
I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.
Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.
A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
Chalfest has used Ticket Fairy since we began in 2017.
We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help.
The functionality of the system is really great too and we have certainly benefited from recent upgrades and features.
David ToddManaging Director, Towerhouse GlobalLinkedIn
Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing.
Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us.
It's a true partnership, and one we value highly.
AP
Ami PatelPatron Council, Bhaktivedanta Manor - ISKCON WatfordWebsiteInstagram
Working with Ticket Fairy has been an exceptional experience from start to finish.
Their team is not only highly knowledgeable, but genuinely invested in the success of your events. The level of support and responsiveness they provide goes far beyond what we've experienced with other ticketing platforms.
What really stands out is the power and flexibility of their backend system, giving us a level of control and customisation that's hard to find elsewhere.
Most importantly, there's a real human touch to everything they do. You're not just another client. The team takes the time to understand your needs and consistently goes above and beyond to deliver solutions.
EB
Elisha BurnerGather + Grow
Using Ticket Fairy for our events is a great experience.
The platform is very user-friendly and made navigating through ticket setup and management a breeze. We especially appreciated how responsive their staff were. Every question or issue was addressed promptly and professionally.
Plus, their fees are reasonable, which made it even easier to stick to our budget. Highly recommended for anyone organising events!
You already get paid daily as tickets sell. Ticket Fairy Capital goes further: an advance based on your past ticket sales, so you can lock in artists, secure the venue and start marketing before the on-sale. It's repaid automatically as you sell, with no dilution and no debt covenants.
Ticket Fairy Capital
Fund artist deposits and booking fees upfront
Cover venue deposits, production costs, and marketing spend
Repayment automatically deducted from ticket sales
Ticket Fairy is a technology provider, not a lender. Funding is from third-party partners, subject to approval and your event history.
Vault: banking built in
Keep your event money where your events run
Open accounts in 30+ currencies, issue cards to your team with spending limits, and see cash flow per event, all inside your Ticket Fairy dashboard.
Virtual & physical team cards with per-card spending limits
Multi-currency accounts: international sales settle without conversion surprises
A line of credit for day-to-day expenses, applied for right from your dashboard
Ticket Fairy is a financial technology company, not a bank. Vault banking services are provided through regulated banking partners, and Capital funding through third-party credit partners. Availability varies by region.
Majahuitas Beach Club, Mexico - Using Ticket Fairy since January 2023
Our team comes from producing and working in events, long before we built the technology. We work closely with every client, and attend as many of your events as we can, so we keep learning and keep delivering results.
The Ticket Fairy teamRitesh PatelCo-CEOJigar PatelCo-CEO
How does Ticket Fairy differ from the event ticketing system I use currently?
We take a much more complete approach to our solution,
a revenue generation and marketing platform built specifically for event promoters, by
event creators and promoters. Our founders and many of our team come from the event industry,
so our approach to building event platforms is different to most. You don't
just get the best event ticketing platform, you also get an all in one platform with event marketing tools, a secure
ticket resale platform, an event CRM, event management and attendee management tools, and much more. We work differently
to other event ticketing companies. The key features of our event ticket software are designed to drive more ticket sales,
reduce manual work and grow your
events business across the USA, UK, Canada, Australia, New Zealand, Mexico, India, and Indonesia. Use one platform instead of five separate ones that all charge you
individually - it makes much more sense!
Can I manage my guest list using your event management tools?
You can manage your guest list in three different
ways:
Send tickets directly to someone's email address
Upload a CSV file and issue thousands of guest tickets in bulk
Use our guest ticket delegations feature to give 3rd parties outside your company
access to issue their own guest tickets, up to the limit that you choose. Now you
don't have to handle multiple lists coming in on the day of your event, when you're
just trying to get doors open!
All guest list entries are issued with scannable PDF tickets, which scan in the same way as paid tickets.
Which countries can I sell tickets in?
We support events and venues worldwide with dedicated services in the USA, UK, Australia, Canada, New Zealand, Mexico, India, Indonesia, Singapore, mainland Europe and more. Our platform processes payments in local currencies including USD for the USA, GBP for the UK, AUD for Australia, CAD for Canada, NZD for New Zealand, MXN for Mexico, INR for India, and IDR for Indonesia.
Does it cost anything to switch from my current event ticketing provider?
No, it doesn't! There are no setup fees, and no monthly fees required - we'll even help you to create your first event. Get started today!
Can I create events and set up online ticket sales myself?
Yes, our free event ticketing platform is fully self-service, so you can create a beautiful event website in minutes and use our powerful tools to increase your revenues. Whether you're organizing events in New York, London, Sydney, Toronto, Auckland, Mexico City, Mumbai, or Bali, you never need to email customer service to update your event details, and can add tickets as you need in real time using our simple mobile friendly event management dashboard.
I've been running live events for decades and am very experienced. How do you think you can improve on what I've done already with my vast experience?
Even with your experience and knowledge, you've typically had to use multiple platforms to run your events, had to do thi\ngs manually, run out of time to do those manual things and not had deep enough insig\hts into your ticket buyers or buying patterns. We draw on the experience and learni\ngs of thousands of successful event promoters from the USA, UK, Canada, Australia, New Zealand, Mexico, India, Indonesia and Europe, and give you the ev\ent technology that you need to unlock all the revenue that you've been leaving on \the table for years.
How easy is it to transition to your event ticketing software if I used to sell tickets online through another platform?
Transitioning is a breeze. Our team provides comprehensive support to ensure a smooth switch, making it easy for you to continue to sell tickets online without a hitch. We've helped thousands of organizers migrate from other platforms in the UK, Australia, USA, Canada, Mexico, New Zealand, Indonesia, and India.
What support is available to help optimize the use of your event ticketing software for my event?
Our dedicated support team is on standby round the clock to assist you in optimizing the event ticketing software for your event's success.
Ticket Fees and Pricing
Who pays for your ticket fee?
In most cases, this is paid for by the ticket buyer, but you can optionally choose to absorb it instead. We keep the service fee per ticket reasonable for your ticket buyers, unlike most of the event ticketing industry. The ticket fee percentage depends on your ticket price, and includes the credit card processing fee.
Do you charge for free events?
No, we do not. There is no cost for free events - it's a totally free online event ticketing system. We only charge if you are selling a paid ticket or an NFT token-gated ticket.
Do you charge for issuing guest tickets?
No, there is no charge for issuing guest tickets. These are free tickets and are not subject to any ticket fee.
Integration and Technical Support
What third-party integrations do you support?
We integrate with numerous platforms and services including:
CRM platforms like Hive and Audience Republic
Marketing tools including Mailchimp
Analytics platforms such as Google Analytics 4 and Meta Pixel
Payment processing through Stripe, with support for Affirm and Afterpay/Clearpay
RFID providers like Billfold, WRSTBND, Intellitix, Mycashless and Weezevent
Zapier for connecting with 3000+ other apps
What API capabilities do you offer for custom integrations?
Our REST API allows you to:
Create and manage events programmatically
Access real-time sales and attendance data
Integrate with your own mobile apps or websites
Sync with your existing business systems
Build custom workflows and automations
Our API documentation is comprehensive and we provide technical support for implementation.
Customer Support and Service Excellence
What makes your customer support stand out from other ticketing platforms?
We pride ourselves on providing industry-leading support:
24/7 Global Coverage: Round-the-clock support across all time zones
Multi-Channel Support: Available via email, live chat, and social media
Rapid Response Times: Average response time under 60 minutes for urgent issues
U.S.-Based Support Team: Native English-speaking support staff
Event Industry Experts: Support team with real event management experience
Proactive Issue Resolution: We identify and solve problems before they impact your event
How do you handle customer issues and support for different event sizes?
We provide scalable support based on your event's specific needs:
Dedicated Account Managers: Personalized support for medium to large events
Customized Support Plans: Support packages tailored to your event size and complexity
Priority Support: Expedited response times for time-sensitive issues
On-Site Support: Available for large-scale events when needed
Technical Expertise: Specialized support for complex integrations and customizations
What resources do you provide to help event organizers succeed?
We offer comprehensive resources to ensure your success:
Knowledge Base: Extensive documentation and how-to guides
Video Tutorials: Step-by-step visual guides for platform features
Training Sessions: Personalized training for you and your team
Best Practice Guides: Industry insights and event management tips
Regular Webinars: Live sessions covering platform updates and features
Community Forum: Connect with other event organizers and share experiences
How do you ensure a seamless event experience for both organizers and attendees?
We take a comprehensive approach to event success:
Pre-Event Support: Assistance with setup, configuration, and marketing
During-Event Support: Real-time monitoring and instant issue resolution
Post-Event Analysis: Detailed reporting and improvement recommendations
Attendee Support: Direct assistance for ticket buyers, reducing your workload
Crisis Management: Emergency support and contingency planning
Continuous Improvement: Regular feedback collection and service enhancement
What kind of support do you provide for customization and branding needs?
Our branding support ensures your event maintains its unique identity:
Design Consultation: Expert advice on branding and customization options
Technical Assistance: Help with custom integrations and API implementation
Brand Guidelines: Support for maintaining consistent branding across all touchpoints
Custom Solutions: Development support for unique branding requirements
Quality Assurance: Regular checks to ensure brand consistency
Unlike platforms with limited branding control, we ensure your brand remains front and center throughout the entire ticket buying experience.
Platform Essentials and Day-of Event Tools
How does check-in and ticket scanning work on event day?
Your team uses Entry Fairy, our free ticket scanning app, to scan ticket QR codes from attendee phones or printed PDFs at the gate. Each QR code is validated in real time against your event, and check-in data flows back to your dashboard so you can monitor entry as it happens. The app supports both iOS and Android, and any 3rd-party RFID system can also scan our QR codes via our API feed.
Can I capture attendee information beyond standard buyer fields during the checkout process?
Yes. You can add custom registration forms either at the order level or per ticket sold, so you collect the attendee details that matter for your event: dietary requirements, T-shirt sizes, accessibility needs, anything you need to know. The captured attendee information is exported alongside each order in your dashboard.
What does the buyer's purchase flow look like, and what happens after payment?
Buyers select tickets, optionally apply any promo codes or discount codes you've configured, and complete payment. Immediately afterwards they receive a confirmation email with PDF tickets attached, each containing a scannable QR code. If a buyer ever loses the email, you can resend the confirmation email from your dashboard.
What ticketing features and event tools come with the platform?
Ticket Fairy is a complete ticketing solution. The core ticketing features cover ticket management, multiple ticket types and tiers, reserved seating layouts with clickable seat charts, add-ons and promotions. Complementary event tools handle marketing, payouts, scanning and analytics from the same dashboard, so you don't need to stitch together separate products.
Do you support box office sales, and how do credit card fees work?
Yes. For box office and door sales we integrate with Stripe Terminal card readers, with onsite ticket sales reported alongside online sales in the dashboard. Credit card fees are bundled into our overall ticket service fee, so there's no separate processing charge to reconcile, regardless of which payment provider operates in your region.
How do you handle data security and customer privacy?
All payment processing runs through trusted, PCI-compliant payment gateways such as Stripe, Adyen, Razorpay and Xendit. Raw card details never sit on our servers. Your customer data lives in your dashboard and is never used to promote competing events, which is a key part of our approach to data security.
How user friendly is event creation on your online ticketing platform?
Our user friendly dashboard walks you through event creation step by step. You can build an event page, configure multiple ticket types and set up a registration system with custom fields, all without writing a line of code. Online ticketing goes live the moment you hit publish, and you can update details or add tickets in real time afterwards.
What access control and analytics tools do you provide for events?
Door access control runs through our Entry Fairy scanning app or third-party RFID integrations via our API. Inside the dashboard, our analytics tools surface live sales data, traffic sources and per-promoter attribution, so you can see exactly what's driving each ticket purchase as it happens.
Where can I see attendee data and individual ticket order details?
Every ticket order appears in your dashboard with the full attendee data captured at checkout, payment status and ticket purchase history per buyer. You can search, filter and export the entire list to a spreadsheet with one click, and your customer data stays in your account, never shared with other organizers.
Can your platform handle multiple events and different event formats?
Yes. Ticket Fairy is built for any event format, from intimate club nights to high volume events with tens of thousands of attendees. You can run multiple events in parallel from the same dashboard, and the same use case can cover festivals, conferences, business events, theatres or sports. The platform adapts to whatever kind of event you produce.
Can I customise my checkout page, and how do platform fees show up?
Yes. Your checkout page inherits your branding (colours and copy) and you can add custom fields, add-ons and tipping that appear during purchase. Platform fees are listed transparently on our pricing page; in most cases they're paid by the ticket buyer, with the option for you to absorb them instead.
Can you integrate with badge printing systems for a smoother attendee experience?
Yes. We integrate with third-party badge printing systems via our API, so on-site credential printing becomes part of a unified guest experience without requiring a separate workflow. Combined with our Entry Fairy scanning app, this keeps the attendee experience smooth from registration through entry.
How do I handle special attendee requests captured at registration?
Special attendee requests (accessibility needs, dietary requirements, T-shirt sizes, or anything else collected through your custom registration fields) are visible on each order in your dashboard. You can filter and export them ahead of the event so your team can prepare accordingly.
Event Ticketing Platform in Australia
Why is Ticket Fairy the leading event ticketing platform in Australia?
Ticket Fairy provides comprehensive event ticketing software tailored for Australia. From Sydney concerts to Melbourne festivals and Brisbane events, our platform offers local payment processing in AUD, customer support during Australia business hours, and integration with local marketing channels.
What payment options do you offer for events in Australia?
Our event ticketing system supports all payment methods popular in Australia including Australian credit/debit cards, PayPal, Afterpay, and direct bank transfers. All transactions are processed in AUD with competitive 5-10% transparent fees.
How does your festival ticketing platform serve festivals in Australia?
Our festival ticketing software powers major music festivals, food festivals, and cultural events throughout Australia. We support multi-day passes, camping, glamping options, and integrate with RFID providers operating in Australia for seamless entry management.
Get started now or book a demo call
Get started today
Like what you see? Create your free account, set up a beautiful event page, and start selling tickets online in minutes, no call required. And we’re here whenever you need us.
