No setup fees or subscription required
No setup fees or subscription required
$450+ Million of Tickets Sold for Amazing Events in Australia and All Over The World
A renowned international festival organizer switched to Ticket Fairy after experiencing multiple crashes with their previous provider during peak on-sales:
"Our previous platform would crash every time we launched tickets for our 85,000-capacity festival. With Ticket Fairy, we sold 75% of our inventory in the first 20 minutes with zero technical issues. The seamless experience resulted in significantly fewer customer service complaints and a dramatic increase in customer satisfaction." - Festival Operations Director, WorldBeat Entertainment
A major convention company needed a solution to manage simultaneous events across multiple venues in different cities:
"Ticket Fairy's ability to handle our complex, multi-venue requirements while providing unified analytics across all locations has transformed our business. The platform's high-volume capacity easily processed over 250,000 ticket purchases in a single weekend, with sophisticated cross-promotion features driving a significant uptick in multi-event attendance." - Operations Manager, GlobalCon Inc.
Our infrastructure is purpose-built for the most demanding ticketing scenarios in the industry:
Challenge: Process 85,000 tickets within first hour of on-sale with complex reserved seating and VIP packages
"The system performed flawlessly during our most critical on-sale to date. We moved from constantly worrying about system crashes with our previous provider to focusing on marketing and customer experience instead." - Technical Director, Global Event Productions
SOC 2 Type II Certified: Audited security controls verified by independent assessors
PCI DSS Level 1 Compliance: Highest standard for payment data security
ISO 27001 Certification: International standard for information security
GDPR & CCPA Compliant: Full adherence to global privacy regulations
End-to-End Encryption: AES-256 encryption for all data at rest and in transit
Continuous Backup: Real-time replication across multiple secure locations
15-Minute RTO/RPO: Industry-leading recovery time and point objectives
Annual Penetration Testing: Regular vulnerability assessments by third-party security firms
| Service Level | Enterprise Commitment | Industry Standard |
|---|---|---|
| System Uptime | 99.99% guaranteed | 99.9% typical |
| Critical Issue Response | 15 minutes (24/7/365) | 4 hours (business hours) |
| Emergency On-Call Support | Dedicated engineer | Shared support queue |
| Issue Resolution Time | 4 hours for critical issues | 24+ hours typical |
| On-Sale Monitoring | Proactive with team on standby | Reactive to reported issues |
| Performance Monitoring | Real-time with alerts | Periodic checks |
| Compensation for Downtime | Automatic and proactive | By request only |
"During our annual festival series spanning 5 countries, we faced a payment gateway issue affecting European customers. The Ticket Fairy team detected the problem before we did, implemented a workaround within 7 minutes, and had a complete resolution within 35 minutes. Their 24/7 enterprise support team prevented what could have been a significant sales disruption." - Technical Operations Director, Global Events Company
Our platform seamlessly connects with your existing enterprise systems:
ERP Systems: SAP, Oracle, Microsoft Dynamics, NetSuite
CRM Platforms: Salesforce, Microsoft Dynamics, HubSpot Enterprise
Business Intelligence: Tableau, Power BI, Looker, Qlik
Financial Systems: QuickBooks Enterprise, Xero, FreshBooks
Email Marketing: Mailchimp, Campaign Monitor, Marketo, Klaviyo
Analytics Platforms: Google Analytics, Mixpanel, Amplitude
Survey Tools: SurveyMonkey, Typeform, Google Forms
Partnership Platforms: Impact, Partnerstack, Tune
API-First Architecture: Comprehensive REST API for custom integrations
Financial Systems: Connect to enterprise accounting platforms
CRM Integration: Bidirectional sync with Salesforce, HubSpot, and more
Marketing Automation: Native connections to Mailchimp, Marketo, and others
PCI DSS Level 1 Compliance: Highest level of payment security
GDPR & CCPA Ready: Full compliance with global privacy regulations
SOC2 Type II Certified: Comprehensive security controls
DDoS Protection: Advanced mitigation against distributed attacks
| Feature | Traditional Ticketing Platforms | Ticket Fairy Enterprise |
|---|---|---|
| Concurrent Users | 5,000 - 20,000 | 100,000+ |
| Peak Transaction Rate | 500 - 1,000/min | 5,000+/min |
| Multi-Gateway Payment Processing | Limited | Extensive |
| Reserved Seating Capacity | 10,000 - 25,000 seats | 100,000+ seats |
| Entry Points Support | Up to 20 | Unlimited |
| Offline Check-in Mode | Basic or None | Advanced |
| Dedicated Technical Account Manager | Only Premium | Standard |
| Customizable Analytics | Limited | Extensive |
We follow a structured approach to ensure successful implementation for large events:
For events with tight timelines, we offer expedited deployment options:
Jorge Perdomo - Creator, The Fluffy Cloud
I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.
Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.
In the past I felt we had great promotion value on our digital ads, but it ended the moment people clicked to our ticketing site. With Ticket Fairy, the vibe we are pushing, the experience we are selling, is maintained throughout.
A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
Sarah Thompson - Festival Operations Director, Global Events Inc.
"After struggling with platform crashes during our 50,000-capacity festival on-sales for three consecutive years, switching to Ticket Fairy was transformative. Their enterprise infrastructure handled our peak load with ease, processing over 30,000 transactions in the first 30 minutes alone."
"What impressed us most was their proactive monitoring team who alerted us to potential bottlenecks before they affected customers. The technical stability combined with their sophisticated marketing tools delivered a 27% increase in first-day sales compared to our previous provider."
Michael Chen - CTO, International Convention Series
"When managing a convention series across 12 international venues simultaneously, having enterprise-grade reliability is non-negotiable. Ticket Fairy's platform has provided us with 100% uptime across our global events for the past three years running."
"Their API-first approach allowed our development team to build custom integrations with our venue management systems in weeks rather than months. The multi-currency support and complex inventory management capabilities have been crucial for our international operations. I wouldn't trust our 200,000+ annual attendees' experience to any other platform."
Elena Rodriguez - Head of Technology, Major Arena Group
"Managing 15 large venues with complex seating charts requires a ticketing partner who understands enterprise-scale challenges. Ticket Fairy's reserved seating engine handled our 80,000-seat stadium configurations flawlessly, even when we needed last-minute section changes due to production requirements."
"Their entry management system processed over 65,000 attendees in under 90 minutes for our largest event, with offline scanning capabilities that prevented disruption when our venue's internet service experienced issues. The platform's enterprise features have streamlined our operations and the detailed analytics have given us invaluable insights into purchasing and attendance patterns."
Our advanced payment processing infrastructure is designed for international large-scale events:
A global entertainment brand launched a 15-country tour with tickets priced in local currencies. Our platform handled:
All-inclusive ticket fees for paid tickets. FREE For free events!
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While definitions vary, we consider events with 10,000+ attendees or 5,000+ concurrent ticket purchases to be "large events." These events require specialized ticketing technology because of several unique challenges:
We've built our infrastructure specifically to handle the extreme peak loads that occur during major on-sales:
Our entry management system is designed for venues with multiple gates and complex access control requirements:
We implement multiple layers of security for major events:
Our platform excels at handling complex ticketing scenarios through several specialized features:
Our platform is designed with integration as a core principle:
Implementation timelines depend on the complexity of your event, but we typically follow this schedule for large events:
Enterprise clients receive our highest level of support:
Our platform includes a comprehensive suite of marketing tools designed specifically for large events:
Our analytics suite provides comprehensive insights for large events:
Our financial infrastructure is built to handle the complex requirements of large events:
Yes, our platform provides deep insights into attendee behavior:
For large-scale events, we offer flexible pricing models tailored to your specific needs:
Getting started with our enterprise platform follows a clear process: