No setup fees or subscription required
10+ Million of Timed Entry Tickets Sold for Amazing Events & Attractions in Australia and Worldwide
Sarah Johnson - Museum Director, Contemporary Arts Center (2,500 Daily Visitors)
"Implementing Ticket Fairy's timed entry system transformed our visitor experience overnight. We're now able to maintain optimal visitor density throughout our exhibits, which has drastically improved satisfaction scores and reduced staff stress.
The ability to customize time slots according to exhibit popularity has allowed us to maximize our capacity while still providing an intimate viewing experience."
Transform your venue operations and guest experiences with our comprehensive timed entry solutions
Timed entry solutions tailored for diverse venues and attractions
Our comprehensive toolkit for managing time-based ticketing and admissions
Launch your timed entry system in just four simple steps
Define your operating hours, create custom time windows, and set capacity limits for each slot. Our intuitive interface makes it easy to create daily, weekly, or custom schedules that align with your venue's unique requirements.
Brand your booking page, customize the calendar display, set pricing variables for different time slots, and configure confirmation emails. Add your own terms and conditions and visitor guidelines specific to each time period.
Download our Entry Fairy app on any smartphone or tablet to scan and validate tickets. Configure early/late arrival policies, and train staff on exception handling. Set up multiple entry points for larger venues.
Publish your timed entry system, monitor performance in real-time, and make data-driven adjustments to optimize visitor flow. Use analytics to refine slot durations, capacity limits, and pricing strategies based on actual usage patterns.
Ticket Fairy provides a comprehensive time slot booking solution in Australia designed to help venue operators, attractions, and event organizers maximize capacity while delivering exceptional visitor experiences.
Our robust timed entry ticketing platform offers a wide range of features tailored to the unique needs of time-based admissions, ensuring your operation runs smoothly from advance booking to on-site validation.
Ticket Fairy's time slot management system is specifically designed with venue teams and their unique workflows in mind. We understand the complexities of managing visitor flow and have tailored our features to streamline your processes, from initial setup to ongoing optimization.
This venue-centric approach ensures that every aspect of our ticketing platform aligns with the needs of attraction operators, museums, and other capacity-controlled venues.
We support creating multiple ticket types with specific time slots to cater to different visitor needs, making it easy for you to sell tickets online and manage admissions efficiently throughout the day.
Getting started with Ticket Fairy's timed entry system is quick and straightforward:
Our dedicated implementation specialists will guide you through each step, ensuring a smooth transition to your new timed entry system. Most venues are fully operational within a week of beginning the setup process.
A contemporary art gallery in a major city implemented our timed entry system to manage visitors for a popular exhibition. By creating 30-minute entry slots and staggering arrivals, they were able to:
A UNESCO World Heritage site with fragile historical features used our platform to protect both the site and the visitor experience. Their results included:
A major aquarium with multiple exhibits and varying capacity constraints implemented our solution to create a smoother visitor journey:
Ready to transform your visitor experience? Create your free Ticket Fairy account now and start implementing timed entry tickets in minutes. Our platform provides everything you need:
Get StartedSee how our solution can revolutionize your visitor management:
Timed entry ticketing is a capacity management system that allows venues to sell tickets for specific time slots throughout the day. Visitors select and book a designated arrival time, which helps venues control the flow of guests, prevent overcrowding, and optimize the visitor experience. This system is particularly valuable for museums, attractions, and events where managing crowd density enhances safety, comfort, and overall enjoyment.
Timed entry ticketing benefits a wide range of venues including museums, art galleries, theme parks, zoos, aquariums, historical sites, special exhibitions, food festivals, spa and wellness facilities, and any attraction where managing visitor flow improves the experience. It's particularly valuable for venues with limited space, popular exhibits, or experiences that have a specific optimal capacity for best enjoyment.
Traditional general admission ticketing allows visitors to enter at any time during operating hours on the selected date, which can lead to unpredictable crowd levels and peak-time congestion. Timed entry ticketing specifies an arrival window, distributing visitors more evenly throughout the day. This creates a more controlled environment, reduces waiting times, prevents overcrowding, and allows venues to optimize staffing and resources based on predicted visitor flow.
Yes, Ticket Fairy's platform allows you to implement dynamic pricing strategies for different time slots. You can set premium prices for peak hours (like weekends or evenings) and offer discounted rates for off-peak periods. This helps distribute demand more evenly throughout your operating hours and maximize revenue potential. The system provides complete flexibility to adjust prices based on historical popularity, special events, or seasonal factors.
Most venues can implement Ticket Fairy's timed entry system within 1-7 days, depending on complexity. Simple implementations can be completed in as little as 24-48 hours, while more complex configurations with multiple entry points or specialized time slots might take a few additional days. Our team provides dedicated setup assistance throughout the process, and our intuitive platform makes configuration straightforward even for non-technical users.
Our system offers highly flexible time slot configuration. You can create slots ranging from 15 minutes to several hours in duration, set different capacity limits for each slot, establish varied schedules for different days of the week, block off slots for maintenance or private events, and implement buffer times between slots when needed. The system also handles overlapping slots and varying entry rates throughout the day to accommodate your specific operational needs.
Ticket Fairy's system allows you to set customizable grace periods for early and late arrivals. You can define parameters such as allowing entry up to 15 minutes before the scheduled time and up to 30 minutes after. Staff can also be given override capabilities to handle exceptions on a case-by-case basis. The platform includes configurable messaging to clearly communicate these policies to visitors during booking and in pre-visit reminder communications.
The basic requirement is simply a smartphone or tablet running our free Entry Fairy app, which can scan and validate tickets while checking time slot compliance. For larger venues, we recommend dedicated scanning devices, potentially with additional peripherals like printers for receipts or wristbands. The system works in both online and offline modes, ensuring continuity even with intermittent internet connectivity, and all validation data syncs when connection is restored.
Timed entry significantly enhances visitor experience in multiple ways: it reduces waiting times by distributing arrivals throughout the day; prevents overcrowding, allowing better viewing and interaction with exhibits; creates a more comfortable environment by controlling density; reduces noise levels and congestion; enables proper social distancing; ensures visitors can see everything without rushing; and allows staff to provide better-quality service and engagement since they're not overwhelmed by crowd management.
Yes, Ticket Fairy offers flexible time slot management for visitors. They can reschedule their visit to a different time slot (subject to availability) through their digital ticket or account. You can configure whether changes are allowed up until a certain period before the booked slot, and whether any fee applies for changes. This flexibility improves customer satisfaction while still allowing you to maintain control over your capacity management.
Tickets are delivered digitally via email immediately after purchase, with mobile-friendly QR codes that can be scanned at entry. Visitors can also add tickets directly to their Apple Wallet or Google Pay for even easier access. For those who prefer physical tickets, there's an option to print the emailed tickets at home. All digital tickets include the specific time slot information, any special instructions for entry, and venue details to ensure a smooth arrival experience.
Our system includes special accommodation features for accessibility needs. Venues can configure priority booking options for visitors with disabilities, designate accessible time slots with reduced sensory stimulation, provide extended time allowances for those who may need it, and ensure that accompanying caregivers or assistants can be included in the same booking. Staff can also be given special override permissions to accommodate unexpected accessibility requirements on arrival.
Timed entry creates multiple revenue opportunities: implementing premium pricing for high-demand time slots; optimizing capacity utilization throughout operating hours; reducing operational costs through more efficient staffing; creating special time-based experiences with higher price points; encouraging secondary spending through less rushed visits; reducing no-shows through better visitor commitment; enabling data-driven marketing targeted at specific visitor segments; and improving visitor satisfaction, which drives word-of-mouth marketing and repeat visits.
Our platform provides comprehensive analytics including real-time attendance tracking, historical time slot performance, revenue analysis by time period, no-show rates, visitor demographics by time slot preference, capacity utilization metrics, booking lead times, popular entry days and times, conversion rates from views to bookings, and custom report generation. These insights help optimize your time slot configuration, pricing strategy, marketing efforts, and operational planning.
Timed entry transforms resource planning by providing predictable visitor flow patterns. This allows for precise staff scheduling based on expected attendance volumes; optimized deployment of guides, security, and support personnel; accurate planning for facility services like cleaning and maintenance; better inventory management for retail and food operations; reduced labor costs by minimizing overstaffing during slower periods; and improved staff satisfaction through more balanced workloads and predictable busy periods.
Yes, Ticket Fairy's timed entry system offers extensive integration capabilities. It integrates with your existing website through customizable widgets and booking pages; connects with CRM systems to enhance visitor profiles; syncs with marketing platforms for automated communications; works with accounting software for financial reporting; links to access control systems like turnstiles or gates; and offers API access for custom integrations with your specific business systems.